![]() When I view error details the error code is 0x80070002Ĭlosed link searched for error code 0x80070002 which sends me right back to Microsoft fix it. ![]() ![]() The troubleshooting wizard can’t continue” My preference is Mozilla Firefox but per this link set explorer as default then performed clean boot – restart showed as updating but Netflix still doesn’t work.īack to square one – same message when I attempt to re-run windows update & to automatically fix Microsoft Silverlight.Ĭlicked on Microsoft fix it which brought me to windows update – troubleshoot and help prevent computer problems same thing – “an error occurred while troubleshooting: an unexpected error has occurred. An unexpected error occurred the troubleshooting wizard can’t continue.” Windows update not working (0% download) so tried above link to windows update troubleshooter to fix – comes back w/ “an error occurred while trouble shooting. it didn't work and unfortunately I didn't take notes on the error messages or responses received.Īnd here's what I tried today with my notes: I took the steps from this link on Sunday - pretty out there for me to be trying things on the command prompt as administrator. . Would love to see a reply that helps me fix. I upgraded to I think it's called 365, have 8.1, using an Lenovo Yoga.all was well and good until I tried to watch something on Netflix, then went to update Silverlight, then went to Microsoftįix.all no longer working. ![]() I'm not very technical - this is day 2 of trying to figure things out.
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